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  • itil-4-DSV_drive-stakeholder-value
    ITIL 4 Managing Professional Drive Stakeholder Value
    : AXELOS
    :
    ITIL
    English

    The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation.

    ITIL 4 Managing Professional: Drive Stakeholder Value includes all types of stakeholder engagement and interaction between a service provider and their customers, users, suppliers and partners.

    The ITIL 4 Drive Stakeholder Value guidance will:

    • focus on the conversion of demand into value through IT services
    • helps professionals to always keep the customer and their customer journey in mind when developing their services.
    Price:
    120 CHF

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