{"id":35071,"date":"2023-02-08T14:56:37","date_gmt":"2023-02-08T13:56:37","guid":{"rendered":"https:\/\/www.qrpinternational.ch\/?page_id=35071"},"modified":"2025-08-21T10:38:22","modified_gmt":"2025-08-21T08:38:22","slug":"itil-specialist-create-deliver-support-online","status":"publish","type":"page","link":"https:\/\/www.qrpinternational.ch\/en\/courses\/itil-4-certification-framework\/itil-specialist-create-deliver-support-online\/","title":{"rendered":"ITIL Specialist Create Deliver and Support Course E-Learning"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 cont-logo-corso nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"241\" height=\"93\" alt=\"ITIL training istitute switzerland\" title=\"ITIL\" src=\"https:\/\/www.qrpinternational.ch\/wp-content\/uploads\/sites\/10\/2016\/12\/ITIL.png\" class=\"img-responsive wp-image-6078\"\/><\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 contenitore nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last header-page-text\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\"><\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one big-title-1\" style=\"margin-top:0px;margin-right:0px;margin-bottom:31px;margin-left:0px;\"><h1 class=\"title-heading-center\" style=\"margin:0;\">ITIL Create Deliver &amp; Support E-Learning<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><p>The ITIL\u00ae Create, Deliver and Support (CDS) E-Learning course is based on the official ITIL CDS syllabus. Developed by QRP in-house experts, our fully accredited e-learning course is an interactive online training solution in order to prepare you for the ITIL Create, Deliver &amp; Support exam.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last testo contenitore-piccolo\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-3 fusion-content-boxes-1 content-boxes-icon-with-title content-left light-internal-box\" data-animationOffset=\"top-into-view\" style=\"margin-top:0px;margin-bottom:60px;\"><style type=\"text\/css\">.fusion-content-boxes-1 .heading .content-box-heading {color:#333333;}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover:after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover:before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .fusion-read-more:hover,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .icon .circle-no,\n\t\t\t\t\t.fusion-content-boxes-1 .heading .heading-link:hover .content-box-heading {\n\t\t\t\t\t\tcolor: #ffffff;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .icon .circle-no {\n\t\t\t\t\t\tcolor: #ffffff !important;\n\t\t\t\t\t}.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button {background: #3b3633;color: #ffffff;}.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button .fusion-button-text {color: #ffffff;}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon > span {\n\t\t\t\t\t\tbackground-color: #ffffff !important;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .icon > span {\n\t\t\t\t\t\tborder-color: #ffffff !important;\n\t\t\t\t\t}<\/style><div class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">INFORMATION<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<ul>\n<li>100% Online<\/li>\n<li>6 months access<\/li>\n<li>ITIL CDS Exam<\/li>\n<li>Language: English<\/li>\n<li>Duration: 12+ hours<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">TARGET AUDIENCE<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<ul>\n<li>Individuals continuing their journey in Service Management<\/li>\n<li>ITSM Managers and aspiring ITSM Managers<\/li>\n<li>ITSM practitioners managing the operation of IT-enabled &amp; digital products and services, and those responsible for the end-to-end delivery<\/li>\n<li>Existing ITIL qualification holders wishing to develop their knowledge.<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading icon-left\"><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">PREREQUISITES<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<ul>\n<li>The candidate must have passed the ITIL 4 Foundation examination<\/li>\n<\/ul>\n<\/div><\/div><\/div><style type=\"text\/css\">\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .heading-link:hover .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box:hover .heading-link .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-1 .fusion-content-box-hover .link-area-box-hover .heading .icon i.circle-yes {\n\t\t\t\t\t\t\tbackground-color: #ffffff !important;\n\t\t\t\t\t\t\tborder-color: #ffffff !important;\n\t\t\t\t\t\t}<\/style><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><\/div><div class=\"fusion-text fusion-text-3\"><h2 style=\"text-align: left;\"><strong>Objectives\u00a0<\/strong><\/h2>\n<ul>\n<li>Understand how to plan and build a service value stream to create, deliver and support services<\/li>\n<li>Know how relevant ITIL practices contribute to creation, delivery and support across the SVS and value streams<\/li>\n<li>Know how to create, deliver and support services<\/li>\n<\/ul>\n<p><span class=\"center\"><a class=\"bottone-standard bottone-giallo bottone-centrato\" href=\"https:\/\/qrpinternational.anewspring.com\/do?action=viewProduct&amp;id=40\" target=\"_blank\" rel=\"noopener noreferrer\">Try our Demo lessons for free<\/a><\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last testo contenitore-piccolo\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-4\"><h2><strong>How to buy your ITIL CDS E-Learning<\/strong><\/h2>\n<p>Click on \u201cBook now\u201d to buy your E-Learning! The exam is included in the price. You will have 6 months access to an online platform, where you can study for your exam. After buying your e-learning, you will receive an exam voucher and all the information for booking and passing your exam.<\/p>\n<p>For our E-Learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).<\/p>\n<\/div><div class=\"fusion-text fusion-text-5\"><p>For our E-Learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last testo contenitore-piccolo\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 contenitore nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-3 fusion-columns-total-6 fusion-content-boxes-2 content-boxes-clean-vertical content-left content-boxes-icon-on-top light-box\" data-animationOffset=\"top-into-view\" style=\"margin-top:0px;margin-bottom:60px;\"><style type=\"text\/css\">.fusion-content-boxes-2 .heading .content-box-heading {color:#333333;}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .heading-link .content-box-heading,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover:after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover:before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .fusion-read-more:hover,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::after,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover.link-area-box .fusion-read-more::before,\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .icon .circle-no,\n\t\t\t\t\t.fusion-content-boxes-2 .heading .heading-link:hover .content-box-heading {\n\t\t\t\t\t\tcolor: #ffffff;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .icon .circle-no {\n\t\t\t\t\t\tcolor: #ffffff !important;\n\t\t\t\t\t}.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button {background: #3b3633;color: #ffffff;}.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box.link-area-box-hover .fusion-content-box-button .fusion-button-text {color: #ffffff;}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon > span {\n\t\t\t\t\t\tbackground-color: #ffffff !important;\n\t\t\t\t\t}\n\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .icon > span {\n\t\t\t\t\t\tborder-color: #ffffff !important;\n\t\t\t\t\t}<\/style><div style=\"border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#ffffff;box-sizing:content-box;height:120px;width:120px;line-height:120px;border-radius:50%;color:#ffdd00;font-size:60px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-calendar-alt far circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Study at your own pace<\/h2><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<p>Study at home at your own pace! Our online training platform is available 24 hours a day, seven days a week. You just need an internet connection. You can define your pace and study how many hours you need. You will have access to the online learning platform for 6 months.<\/p>\n<\/div><\/div><\/div><div style=\"border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-2 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon link-type-text icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"#workingmethod\" target=\"_self\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#ffffff;box-sizing:content-box;height:120px;width:120px;line-height:120px;border-radius:50%;color:#ffdd00;font-size:60px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-video fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Explanatory videos<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<p>You will find a number of online presentations that explain the key concepts. Each video has a duration of 10-15 minutes and includes progress test interactions. The videos have been developed by our expert trainers and include real case scenarios in order to give you the best possible training experience.<\/p>\n<\/div><\/div><\/div><div style=\"border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-3 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon link-type-text icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"#moreinformation\" target=\"_self\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#ffffff;box-sizing:content-box;height:120px;width:120px;line-height:120px;border-radius:50%;color:#ffdd00;font-size:60px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-tablet-alt fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Test questions &amp; project scenario exercises<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<p>In each ITIL 4 CDS lesson you will find a number of multiple choice questions to simulate the real exam experience.<\/p>\n<\/div><\/div><\/div><div style=\"border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-4 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-first-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon link-type-text icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"#workingmethod\" target=\"_self\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#ffffff;box-sizing:content-box;height:120px;width:120px;line-height:120px;border-radius:50%;color:#ffdd00;font-size:60px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-tachometer-alt fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Tutor support<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<p>Our e-learning solution is based on an easy structure and meant to be self explanatory. Even so, every participant is unique and to make sure that you feel confident with every next step of your study approach you can contact your tutor if you have any questions about the lessons you just covered.<\/p>\n<\/div><\/div><\/div><div style=\"border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-5 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover \"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon link-type-text icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"#workingmethod\" target=\"_self\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#ffffff;box-sizing:content-box;height:120px;width:120px;line-height:120px;border-radius:50%;color:#ffdd00;font-size:60px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-graduation-cap fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Exam Preparation<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<p>QRP uses the MemoTrainer\u2122 system designed to challenge learners by selective repetition and smart exercises to activate knowledge and stimulate long term memory.<\/p>\n<p>As part of the final exam preparation, the ITIL CDS course offers access to a complete simulated mock exam with explanations.<\/p>\n<\/div><\/div><\/div><div style=\"border-color:rgba(255,255,255,0);\" class=\"fusion-column content-box-column content-box-column content-box-column-6 col-lg-4 col-md-4 col-sm-4 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon link-type-text icon-hover-animation-fade\" style=\"background-color:rgba(255,255,255,0);\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><a class=\"heading-link\" href=\"#onlineexam\" target=\"_self\"><div class=\"icon\"><i style=\"border-color:#ffffff;border-width:1px;background-color:#ffffff;box-sizing:content-box;height:120px;width:120px;line-height:120px;border-radius:50%;color:#ffdd00;font-size:60px;\" aria-hidden=\"true\" class=\"fontawesome-icon fa-desktop fas circle-yes\"><\/i><\/div><h2 class=\"content-box-heading\" style=\"font-size:18px;line-height:23px;\">Online exam included<\/h2><\/a><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\" style=\"color:#747474;\">\n<p>Your exam will take place online thanks to the remote ProctorU technology which gives you the freedom to take your exams at a time and location convenient for you. Exams can be taken 24 hours a day, seven days a week, using a webcam and a reliable high-speed internet connection.<\/p>\n<\/div><\/div><\/div><style type=\"text\/css\">\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .heading-link:hover .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box:hover .heading-link .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-link-icon-hover .heading .icon i.circle-yes,\n\t\t\t\t\t\t.fusion-content-boxes-2 .fusion-content-box-hover .link-area-box-hover .heading .icon i.circle-yes {\n\t\t\t\t\t\t\tbackground-color: #ffffff !important;\n\t\t\t\t\t\t\tborder-color: #ffffff !important;\n\t\t\t\t\t\t}<\/style><div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last testo contenitore-piccolo\" style=\"margin-top:0px;margin-bottom:20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-6\"><h2 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"44\" data-lineheight=\"88px\"><strong>ITIL Specialist Create, Deliver and Support Exam<\/strong><\/h2>\n<ul>\n<li>90 Minutes (113 minutes for non-native speakers)<\/li>\n<li>40 questions<\/li>\n<li>Multiple Choice<\/li>\n<li>70% pass mark<\/li>\n<li>Closed book<\/li>\n<\/ul>\n<p>Upon successful completion of the exam and following confirmation of the results, the participants will receive a unique, secure and auditable electronic certificate from PeopleCert.<\/p>\n<p>The ITIL 4 Foundation certification is mandatory to access the further ITIL 4 modules which require candidates\u2019 ability to apply the ITIL framework key concepts in a working environment.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 contenitore nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: left top;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-7\"><table class=\"datatable type-all no-sort\"><thead class=\"hidden\"><tr><th class=\"course_name no-search\">course_name<\/th><th class=\"course_duration no-search\">course_duration<\/th><th class=\"language search\">language<\/th><th class=\"price_long no-search\">price_long<\/th><th class=\"book no-search\">book<\/th><\/tr><\/thead><tbody><tr class=\" single-virtual\"><td class=\"course_name\">ITIL Specialist Create Deliver and Support<\/td><td class=\"course_duration\">12 months<\/td><td class=\"language\">English<\/td><td class=\"price_long\">CHF 890<span class=\"vat\">+ VAT<\/span><\/td><td class=\"book\"><a class=\"iscriviti\" href=\"https:\/\/www.qrpinternational.ch\/en\/qrp-courses\/itcdseen\/\">Book now<\/a><\/td><\/tr><\/tbody><\/table><div class=\"hidden open-labels\"><\/div><div class=\"hidden virtual-labels\">Virtual<\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 contenitore-mini form-generico nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: right bottom;background-repeat: no-repeat;padding-top:20px;padding-right:0px;padding-bottom:20px;padding-left:0px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"margin-top:0px;margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><div class=\"fusion-text fusion-text-8\"><h2>Do you want to receive more information on the ITIL 4 Specialist: Create, Deliver &amp; Support online course?<\/h2>\n<h3>Just fill in the form below with all your questions and doubts about the solution or pricing. We\u2019ll help you choose the perfect training solution to suit your needs.<\/h3>\n<\/div><div class=\"fusion-text fusion-text-9\"><noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div id=\"nf-form-11-cont\" class=\"nf-form-cont\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-11\" aria-describedby=\"nf-form-errors-11\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='11';form.settings={\"objectType\":\"Form Setting\",\"editActive\":true,\"title\":\"Contact us EN\",\"created_at\":\"2021-12-09 16:11:07\",\"form_title\":\"Generico fondo pagina - 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