From ITIL v3 Foundation to the new ITIL Certification
The ITIL® framework is widely recognized to be the most enabled IT Best Practice which provides a common language and tools that power collaboration within IT teams, to deliver value across the business. The update from ITIL v3 to ITIL 4 has been launched by Axelos to adapt the ITIL framework to the new IT business challenges. It is necessary to help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution.
ITIL 4 delivers an easy and practical model of business development that supports organizations to keep pace with an ever faster and complex business environment which requires them to be agile and ready to changes.
ITIL 4 supports organizations to tackle modern challenges relevant not only for the IT Service Management professionals but also for the great number of professionals who works in the digital industry.