ITIL 4 Specialist High Velocity IT Course

Following the completion of the course participants should be able to:

• Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
• Understand the digital product lifecycle in terms of the ITIL ‘operating model’
• Understand the importance of the ITIL guiding principles and other fundamental concepts for delivering high velocity IT
• Know how to contribute to achieving value with digital products
• Pass the ITIL High Velocity IT exam.

• Individuals continuing their journey in Service Management
• ITSM Managers and aspiring ITSM Managers
• IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
• Existing ITIL qualification holders wishing to develop their knowledge.

• 90 Minutes (113 minutes for non-native speakers)
• 40 questions
• Multiple Choice
• 70% pass mark
• Closed book

Upon successful completion of the exam and following confirmation of the results, the participants will receive a unique, secure and auditable electronic certificate from PeopleCert.

The ITIL 4 Foundation certification is mandatory to access the further ITIL 4 modules which require candidates’ ability to apply the ITIL framework key concepts in a working environment

It is desirable, but not essential, that participants have some experience in IT Service management. Some pre-read material is provided prior to the training and is expected to be fully read before attending the course. A good knowledge of English is mandatory.

The candidate must have passed the ITIL 4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module.

The following course material is included for this training:

• Pre-Course Study Materials

The course preparation materials include a structured Pre-Course Study Guide – available online

• ITIL High Velocity IT Handout

This handout contains case study, exercises and solutions, ITIL Glossary, HVIT test-exams and hints & tips for the HVIT Examination.

1. We guarantee a comprehensive learning experience. Our course includes pre-course material, practice tests and the official exam.
2. Take advantage of our 20 years’ experience delivering ITIL training across the world.
3. We provide expertise: QRP trainers are carefully selected from our specialized network. Most trainers are accredited on multiple Best Practices.
4. Our ITIL training courses are fully accredited by PeopleCert on behalf of Axelos.
5. We ensure you maximise the full potential that Best Practices offer. Our experts will give you all the tips for an easy application of the ITIL framework within your organisation.