Walt Disney Case Study-Start where you are an ITIL Guiding Principle
- AxelosITIL - IT Management -English
Top 5 ITIL do’s and dont’s
This case study about the Walt Disney Company in Florida explains the ITIL implementation journey of Kevin Kasunic, Manager Business Transformation, leader of a team within the Strategic Programme portfolio. The case study includes:
– How to set up an inclusive approach to minimize resistance to change
– Recommended Best Practices
– Top 5 ITIL Do’s and Don’t
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