ITIL 4 Specialist Drive Stakeholder Value Course
The ITIL Drive Stakeholder Value (DSV) provides the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners.
ITIL DSV focuses on the conversion of demand into value via IT-enabled services and on the customer journey. It provides candidates with the tools to increase stakeholder satisfaction by co-creating value which is integral to business success in the modern service economy.
This is a unique module that drives IT professionals to interact with stakeholders to influence and improve the user experience.
Duration
4 half daysLanguages
English, German, FrenchAmount
CHF 1 460
Included
- ITIL Drive Stakeholder Value Exam
- Live Expert Guidance
- Pre-Course Study Guide
- Digital Course Material
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
---|---|---|
8-9-10 February 2021 | Virtual | |
8-9-10-11 March 2021 | Virtual |
Virtual
Location
Zurich, Geneva, MorgesDuration
3 days, 21 hoursLanguages
English, German, FrenchAmount
Standard price: CHF 2 900
Early bird price: CHF 2 465
Included
- ITIL Drive Stakeholder Value Exam
- Pre-Course Study Guide & Course Handouts
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
---|---|---|
8-9-10 March 2021 | Zurich | |
8-9-10 March 2021 | Geneva |
Zurich,Geneva
ITIL Drive Stakeholder Value Courses
location | language | date_long | price_long | confirmed_available | book |
---|---|---|---|---|---|
Virtual | German | 8-9-10 February 2021 | CHF 1780 | Seats Available | Book now |
Virtual | English | 8-9-10-11 March 2021 | CHF 1460 | Seats Available | Book now |
Virtual | German | 8-9-10-11 March 2021 | CHF 1460 | Seats Available | Book now |
Zurich | German | 8-9-10 March 2021 | CHF 2900 | Seats Available | Book now |
Geneva | English | 8-9-10 March 2021 | CHF 2900 | Seats Available | Book now |
Zurich,Geneva
Virtual
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