The new ITIL 4 modules: continue your journey after ITIL 4 Foundation!

Nowadays IT leaders and IT professionals are faced with an increasingly fast and demanding world.
They must deliver effective IT services at an increasingly rapid pace, meeting an extreme competitive demand.
In order to successfully face all these challenges, there is only one imperative: improve skills.

ITIL 4 expands on previous versions by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation.
The applicability of ITIL is now much broader, with a particular emphasis on

  • the world of business and technology,
  • how it works today,
  • how it will work in the future with Agile, DevOps, Lean, IT governance, leadership,
  • digital transformation.


You got ITIL 4 Foundation certification.
What about other ITIL v4 modules?

After obtaining the ITIL 4 Foundation certification, you can continue your ITIL journey with one of the four new ITIL 4 Managing Professional (MP) stream modules.
ITIL 4 Managing Professional modules provide practical and technical knowledge that can help you successfully manage IT services, teams and workflows.

Two modules are already available:

The other two ITIL4 modules will be launched in 2020:

QRP International organizes accredited ITIL 4 CDS and ITIL 4 DPI courses in Zurich. We will add the other two courses as soon as they will be published by Axelos.
How these two modules help you to improve your IT skills?


ITIL 4 Create, Deliver & Support (CDS)

helps you to become a ‘Specialist’ who can:

  • Effectively measure service performance and improve efficiencies.
  • Integrate new technologies into IT and digital services.

Follow the link to learn all the details about this module and to know the dates on our calendar: ITIL 4 CDS.


ITIL 4 Direct, Plan & Improve (DPI)

helps you to become a ‘Specialist’ who can:

  • Build strong and effective strategic direction and break down siloes.
  • Direct organizational change and develop essential change management techniques.

Follow the link to learn all the details about this module and to know the dates on our calendar: ITIL 4 DPI.


Do you have questions about ITIL 4 Streams?
Do you want to train your team or would you like to understand which module is right for you?
Write to us at

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